We support our member organizations and users

CESNET actively supports its member organizations and users and does everything to ensure cyber security and infrastructure protection.

•    The CESNET e-infrastructure meets the requirements for connection providers according to the issued warning of the National Cyber and Information ​​Security Agency.
•     We have activated a crisis team to deal with similar situations and increased the readiness of the relevant security teams.
•     We monitor the network infrastructure. We run a number of tools against DDoS attacks to protect the resources and users of e-infrastructure.

The central communication channel and place for routing user requests is the CESNET Service Desk (24 × 7):

•     e-mail: support/at/cesnet.cz
•     phone number: +420 234 680 222
•     mobile phone: +420 602 252 531

In a crisis situation, we will publish information on our websites https://www.cesnet.cz and / or on social networks – Twitter (https://twitter.com/cesnet_cz) or Facebook (https: //www.facebook. com / cesnet.cz).